Grievance Redressal Information

Address For both Commercial
& Supply matters
Designation Tel. No. Email Id.
HT GRIEVANCE REDRESSAL OFFICERS
CESC House
Chowringhee Square
Kolkata-700 001
Snigdha Hazra
(Billing Related Issues)
Manager
Commercial - HT
2225-6040 gro.commht@rpsg.in
13 Biplabi Anukul Chandra St.
5th Floor - Mains Department
Kolkata - 700 072
Prasenjit Karmakar
(Supply Related Issues)
Additional Manager Mains
(Power)
4089-7653 gro.mainsht@rpsg.in
CENTRAL GRIEVANCE REDRESSAL OFFICERS
CESC House
Chowringhee Square
Kolkata-700 001
Kaushik Chakraborty Deputy General Manager
Customer Relations
2225-6040 cgro1@rpsg.in
CESC House
Chowringhee Square
Kolkata-700 001
Sibaji Basu Sr. Manager (Commercial) 2225-6040 cgro2@rpsg.in