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Grievance Redressal Information

Address For both Commercial
& Supply matters		 Designation Tel. No. Email Id.
HT GRIEVANCE REDRESSAL OFFICERS
CESC House
Chowringhee Square
Kolkata-700 001		 Snigdha Hazra
(Billing Related Issues)		 Manager
Commercial - HT		 2225-6040 gro.commht@rpsg.in
13 Biplabi Anukul Chandra St.
5th Floor - Mains Department
Kolkata - 700 072		 Prasenjit Karmakar
(Supply Related Issues)		 Additional Manager Mains
(Power)		 4089-7653 gro.mainsht@rpsg.in
CENTRAL GRIEVANCE REDRESSAL OFFICERS
CESC House
Chowringhee Square
Kolkata-700 001		 Sibaji Basu Sr. Manager
Customer Relations		 2225-6040 cgro1@rpsg.in
CESC House
Chowringhee Square
Kolkata-700 001		 Dipanjan Sarkar Sr. Manager
Customer Relations		 2225-6040 cgro2@rpsg.in