News & Announcements

CESC's valued Consumers are requested to avail Online Payment channels for payment of Electricity bills (details of which are available on CESC Website - cesc.co.in) for their own safety and in turn they can also enjoy additional rebate.

For Bill related queries please call 033 3501 1912 / 033 4403 1912 / 1860 500 1912 / 1912

kindly refer below for the revised operating hours of Cash offices

CESC is always at your Service
Consumers can pay Bills at the following locations: -
CESC Cash Offices (Closed on 2nd and 4th Saturday, Sundays and Public Holidays)
Cash office timing w.e.f 01st February 2022
A) Normal -Full Month,
Timing - (Weekdays & 1st, 3rd & 5th Sat - 09.00 a.m. - 05.00 p.m .)
  1 Central Regional Cash Office
  2 Howrah Regional Cash Office
  3 North Regional Cash Office
  4 North Suburban Regional Cash Office
  5 South Regional Cash Office
  6 South West Regional Cash office
  7 Mahesh (Serampore)
  8 Baranagore
  9 Behala
  10 DumDum
  11 Jadavpur
  12 Laketown
  13 Rashbehari
B) Normal - Full Month 2/1 Shift Offices,
Timing - (Weekdays - 09.00 a.m. - 5.00 p.m., 1st, 3rd & 5th Sat -09.00 a.m. 01.00 p.m.)
  1 Burrabazar
  2 Entally
  3 Mission Row
C) Normal - Full Month Single Shift Offices,
Timing - (Weekdays & 1st, 3rd & 5th Sat - 10.00 a.m. -2.00 p.m.)
  1 B.B. Avenue
  2 Belghoria
  3 Beliaghata
  4 Bhowanipore
  5 Howrah Maidan
  6 Jorabagan
  7 Kalitala (Serampore)
  8 Manicktala
  9 Shibpur
  10 Uttarpara
  11 R.B. Connector
D) Normal - Periodical Single Shift Offices,
Timing - (Weekdays & 1st, 3rd & 5th Sat- 10.00 a.m. - 2.00 p.m.).
For opening and closing dates kindly refer to the schedule mentioned below
  1 Belur
  2 Birati
  3 Budge Budge
  4 Garden Reach
  5 Garulia
  6 Gourhati
  7 Howrah Central
  8 Kidderpore
  9 Maheshtala
  10 Naskarpara
  11 Sankrail
  12 Titagarh
  13 Tollygunge
Suggested Cash Office Opening Schedule for August, 2022 a/c
SL.
No.
Cash Office Address Suggested Cash Office
Opening Dates (Due Dates)
No.
of
Days
From To
1 Tollygunge 135A, Netaji Subhas Chandra Bose Road, Kolkata 700 040 26.09.2022 07.10.2022 8
2 Budge Budge 41/2, Ashutosh Mukherjee Road, Budge Budge, Dist - 24 Paganas(South), Kolkata 700137 15.09.2022 23.09.2022 8
3 Garden Reach 28, Garden Reach Road, Kolkata 700 024 20.09.2022 30.09.2022 9
4 Khiddirpore 122/C, Karl Marx Sarani, Kolkata 700 023 09.09.2022 16.09.2022 6
5 Maheshtala Budge Budge Trunk Road, Benir Pool, P.O. Maheshtala, Dist - 24 Parganas (South), 700 141 16.09.2022 26.09.2022 8
6 Titagarh 141/1, Barrackpore Trunk Road Titagarh, Dist - 24 Parganas (North) Pin 743188 16.09.2022 26.09.2022 8
7 Garulia Garulia Main Road, Shyamnagar, Dist - 24 Paganas(North), PIN - 743133 16.09.2022 27.09.2022 9
8 Birati Ranibala Apartment, 21/24,M.B.Road, Kalabagan, Mahajati Nagar, Kolkata - 700 051 15.09.2022 20.09.2022 5
9 Howrah Central 269/4, Mahendra Bhattacharyya Road, Ghoshpara, Howrah 711104 09.09.2022 19.09.2022 8
10 Gourhati 61, Grand Trunk Road, P.O.- Angus, Dist - Hooghly 712613 26.09.2022 07.10.2022 8
11 Belur 62, Shib Chandra Chatterjee Street, Howrah 711202 20.09.2022 06.10.2022 11
12 Sankrail Champatala, Satyendra Nath Bose Road, Howrah - 711 313 20.09.2022 29.09.2022 8
13 Naskarpara 107/1 Naskar Para Road, Howrah- 711102 20.09.2022 06.10.2022 11
Senior Citizen Counter Timing
Sl.No. Cash Office Weekdays 1st 2nd & 3rd Saturday
Double Shift Daily Cash Office
1 Central Regional Cash Office 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
2 Howrah Regional Cash Office 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
3 North Regional Cash Office 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
4 North Suburban Regional Cash Office 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
5 South Regional Cash Office 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
6 South West Regional Cash office 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
7 Serampore Mahesh 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
8 Rashbehari 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
9 Behala 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10 Jadavpore 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
11 Baranagore 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
12 Laketown 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
13 DumDum 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
 
1 Mission Row 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 11:30 a.m.
2 Burrabazar 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 11:30 a.m.
3 Entally 10:00 a.m. - 12:00 noon
&
02:00 p.m. - 04:00 p.m.
10:00 a.m. - 11:30 a.m.
Single Shift Daily Cash Office
1 Belghoria 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
2 Beliaghata 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
3 Bhowanipore 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
4 Bhupen Bose Avenue 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
5 Howrah Maida 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
6 Jorabagan 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
7 Maniktala 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
8 R B Connector 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
9 Serampore Kalitala 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
10 Sibpore 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
11 Uttarpara 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
Single Shift Periodical Cash Offices
1 Belur 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
2 Birati 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
3 Budge Budge 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
4 Garden Reach 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
5 Garulia 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
6 Gourahati 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
7 Howrah Central 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
8 Kiddepore 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
9 Maheshtala 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
10 Naskarpara 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
11 Sankrail 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
12 Titagarh 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
13 Tollygunge 11:00 a.m. - 01:00 p.m. 11:00 a.m. - 01:00 p.m.
ATP Kiosk
ATP kiosk timings - 08.00 am to 10.00 pm (all days)
List of ATP Kiosks
SL. No. ATP Kiosks Address
1 DUM DUM CANTON MENT 79, P K Guha Road, Near Kumarpara Party Office, Dum Dum Cantonment, Kolkata: 700028
2 MUKUNDAPUR Mukundpur Post Office Building, Mukundpur Central Committee, P.S. Purba Jadavpur, Kolkata : 700099
3 RABINDRANAGAR Kankhuly, Rabindra Nagar, (Opposite to Canara Bank, Santoshpur Branch), Kolkata: 700066
4 PALTA Jahar Colony, P.O. Bengal Enamel, (Near Palta Rly. Station) Dist. 24-Paraganas (N), PIN : 742133
5 BAURIA Bauriah Station Road, Panchanantala (Purba Burikhali), P.S. Bauriah, Howrah : 711310
6 BUDGE BUDGE Charial Bazar Kiosk, 224, M. G. Road, Budge Budge, Kolkata: 700137
7 HARIDEBPUR 170/157, M.G. Road, Haridebpur, Kolkata : 700 082
8 PANCHASAYAR Erstwhile Garia East Emergency Depot, Panchasayar, (Near 206 Bus Stand) Kolkata : 700094
9 SANTOSHPUR B-266, Survey Park, P.O. Santoshpur, P.S. Survey Park, Kolkata : 700075
10 BALLY 102, Panchanantala Road, Bally North T/H, Near Bus Terminus No. 54, Howrah: 711201
11 BHADRESHWAR 165, G T Road, Bhadreshwar Municipality, Ward No. 5 District - Hoogly, PIN - 712124
12 BAGUIHATI Nisha Apartment, CB-7, Railpukur Road, Deshbandhu Nagar, Railpukur Road, Kolkata: 700059
13 KANKURGACHI Kankurgachi Kiosk Bagmari Road, Near Bagmari Burial Ground Kolkata: 700054
14 TOPSIA Topsia Kiosk 3 Topsia Road, Kolkata: 700039
Cheque Drop Box

Cheque Collection Drop-Boxes for Payment of CESC's Bills are available at different Banks, CESC's Establishments and selected Spencer's Outlets:

Please mention Customer Name, Customer id or Consumer number, A/c month and Contact number on the reverse of the cheque
List of CESC's Establishments
Sl. No. Establishments Address
1 SWRO P-18, Taratolla Road, Kolkata - 700088
2 SRO 6 Mandeville Gardens, Kolkata - 700019
3 CRO CESC House, Chowringhee Square, Kolkata - 700001
4 NRO 226 A & B, APC Road, Kolkata - 700004
5 NSRO 32 B.T. Road (Opp. Sagar Dutta Hospital), Kolkata - 700058
6 HRO 433/1, G.T. Road(N), Howrah - 711101
7 Serampore, Mahesh 1, G.T. Road, Mahesh, Serampore, Hooghly - 712202
8 Rajgung Depot Behind CESC Belevedere D/S, Khanpara, South Sankrail, near Pora Mill, Howrah - 711305
9 Bauria Depot Behind CESC Fort Gloster D/S, 2 No. Fort Gloster, Bhasapara, Near Cotton Mill Gate, Howrah - 711305
10 Howrah South Depot 216 G.T. Road (S), Near Shibpore Tram Depot, Howrah - 711102
11 Gardenreach Depot Inside Akra D/S, Beside Rabindranagar Police Station, Akra Fatak
12 Khardah Depot 141/1, B.T. Road, Titagarh, 24 PGS (N), Kolkata - 700119
13 Southern District Site Office 88, Raja S C Mullick Road, Kolkata - 700032
14 Gourhati Depot 61, Grand Trunk Road, P.O. Angus, Hooghly- 712613
15 Barisha Depot 11 Biren Roy Road West, (Hochimin Sarani), Near Behala Chowrasta
16 Cal North District Site Office 246 A&B Vivekanand Road.Kolkata 700006
List of SBI Branches
SL. No. Branch Address
1 Shyamnagar (Garulia) Branch WEST GHOSHPARA ROAD, NOAPARA, P.O. SHYAMNAGAR, DIST. 24-PGS(N), WEST BENGAL- 743127
2 Birati More Branch Kalakunja(Ground Floor),Mahajati Nagar,Kalabagan More,508-1 Madhusudan Banerjee Road,Kolkata 700051, BIRATI MORE, NORTH 24 PARGANAS, WEST BENGAL
3 Dumdum Branch 5 /1, Jessore Road, Kolkatta 24 Parganas N, W. Bengal 700028
4 Manicktala Branch 294,  2 / 1, A.p.c. Road, Distt. Kolkata, West Bengal 700009
5 Entally Branch 34 Girish Ch. Bose Road, Distt. Kolkata, West Bengal 700 014
6 Burra Bazar Branch 195 M.G Road, Kolkata 700007
7 Nimtalla  Branch 24B  Nimtala Ghat Street Kolkata 700006  West Bengal
8 Sarenga Branch HOWRAH 711309
9 Uttarpara Branch 182, G T ROAD, DISTT. HOOGHLY, WEST BENGAL 712258
10 Serampore Branch Hoogly
11 Gourhati Branch PO-BHADRESWAR, HOOGLY
12 Taratala Industrial Estate Branch P 1 Taratala Road Distt 24 Parganas South West Bengal 700088
13 Behala Branch 163/1 Diamond Harbour Rd Distt Kolkata West Bengal 700034
14 Garden reach Branch South Eastern Rly Hq, Garden Reach, Kolkata, 24 Parganas S Wb, 700043
15 Kidderpore Branch 77 D H Road, Distt. Kolkata, West Bengal 700023
16 Budge Budge Branch 38, Mahatma Gandhi Rd24-parganas S West Bengal
List of ICICI ATM / Branches
Sl. No. ATM / Branch Address
1 ATM 22 R. N. Mukherjee Road, Kolkata 700001
2 ATM Shyambazar Branch, Add: 45 Bhupendra Bose Road, Kolkata -700004
3 ATM 8, AJC Bose Road, Circular Point Building, Kolkata 700017
4 ATM Parnashree Branch, 2A, Banomali Naskar Road, Behala, Kolkata 700034
5 ATM 24/18 B T Road, Khardaha, West Bengal 700116
List of YES BANK ATM
Sl. No. ATM Address
1 ATM Dum Dum - Lake Town, Yes Bank Ltd. Ground Floor, P-901, Block - A, Lake Town, Kolkata - 700089, West Bengal
2 ATM Dum Dum - Nager Bazaar, Unit No. 1& 1A, "Saltee Plaza", Holding No. 1, Khudiram Bose Sarani, Ward No. 21, Dum Dum Municipality ,Kolkata West Bengal 700080
3 ATM Howrah, Yes Bank , Howrah Branch , Krishna Enclave, 2/1, Bhajan Lal Lohia Lane,, Ps Golabari, Howrah, West Bengal 711101
4 ATM Kolkata - Ballygunge, Ground Floor, 45 Jhowtola Road, Ballygunge, Kolkata, West Bengal. Pin - 700019
5 ATM Kolkata - Bara Bazaar, Ground Floor,36, Shree Tower, Kali Krishna Tagore Street Kolkata 700007
6 ATM Kolkata - Kankurgachi, Yes Bank Ltd, Kankurgachi Branch. P-253 Cit Road Scheme Vim, Ground Floor Kankurgachi Kolkata 700054 West Bengal
7 ATM Kolkata - Kasba, Yes Bank Ltd. Ground Floor, Premises No. 110 Bosepukur Road, Rashbehari Avenue Connector, Kasba, Kolkata 700 078 West Bengal
8 ATM Kolkata - New Alipore, Yes Bank Ltd. Ground Floor, 375 -Block G, New Alipore, Kolkata, West Bengal 700053 .
9 ATM Kolkata - Prince Anwar Shah Road, Yes Bank Prince Anwarshah Branch 22 Prince Anwarshah Road 700033
10 ATM Kolkata - Sarat Bose Road, Yes Bank Ltd.Ground Floor, 6, Sarat Bose Road, Kolkata - 700020
List of Spencer's Outlets
Sl. No. Outlets Address
1 South City Spencer's Retail Ltd, South City Mall, 375 Prience Anwar Shah  Road. Kol-68
2 Quest Hyper Quest Mall . 33, Sayed Amir Ali Avenue .Lower Ground floor .Kol-17
3 Manisquare 164/1 Maniktala Main Road.E M Bypass, Near Apollo Hospital. Kol-54
4 Rashbehari 145 Rashbehari Avenue. Next to Basanti Devi College. Kol-29
5 Club Town Heights 14th B.T.Road, Kolkata-700056
6 Belur Hyper Spencer's Retail Limited,212 Girish Ghosh Road,Belur,Howrah,West Bengal 711202
7 Avishar Avishar, 369/4, Purbachal, Kalitala Road,EM Bypass, Kolkata-700078
8 Upohar Upohar Town Centre, Chakgaria, Premise No-2052, Kol-94
9 Acropolis No 1858/1 Rajdanga Main  Road Sector 1, East Kolkata Toenship ,Kolkata 107
10 Gariahat Gariahat Mall 13 No Jamir Lane Kolkata -700019
11 Barrackpore Super Port Enclave 1/35 Port Blair Line, Barrackpore, Pin-700120
12 Maheshtala Super Purti Flowers Commercial, H4-69, B.B.T Road, Ward No. 17, PS- Maheshtala, 24 PGS (S), Kolkata, West Bengal, 7000141
13 Lake Town Super Spencer's Retail Ltd., Natural Enclave, 441 Canal Street, Shreebhumi, Lake Town, Kolkata-700048
14 Springdale 2, Nagendra Narayan Dutta Road, Tollygunge, Kolkata : 700 040
15 Alipore Daily Divine Bliss, 2/3 Judges Court Road, Mominpur, Kolkata - 700027
16 Mahamayatala Mahamaya Apartment, 54, N.S.C Bose Road, Kolkata - 700 084
17 Tolly Heights 239, N.S.C.Bose Road, Kol-700047
18 Patuli H 1 / 1, BP TOWNSHIP, PATULI, KOL - 700094
19 Laketown 711, Lake Town, Block-A, Kol-700089
20 B T Road D 48 B.T. Road ,South Sinthi, Kol - 700050
21 Tolly Club 12, Deshpran Sashmal Road, Kolkata - 700033
22 Ramrajatala Daily D-Abhishek Paradise 21/3 S.N.N. Ganguly Road, Ramrajatala, Santragachi, Howrah West Bengal 711104
23 Azadgarh 88F, N.S.C Bose Road, Vishnu Paradise Building, Azadgarh Bazaar, Kolkata-700040
24 Ray Nagar Vishnu Regency, Ray Nagar, Bansdroni, Kolkata, West Bengal 700070
25 Aurobindo Mall Aurobindo Mall 2nd floor 28 Aurobindo Road,Salkia Howrah
26 Konnagar Daily Konnagar,Hooghly,Destination Mall,PIN- 712235
27 Parkstreet Nature's Basket 18G, Park Street, Ground Floor, Stephen Court, Kolkata- 700016
Others
Sl. No. Place Address
1 Golf Green Ground Floor, Community Hall of Golf Green (Phase-II) Apartment Owners' Association, Kolkata - 700095 Landmark - State Bank of India, Golf Green Branch

In terms of The Finance Bill 2017, as amended, from 1st April 2017, entities like CESC Limited are not permitted to receive from any person in a day or against any Bill an amount of Rs 2,00,000 (Rupees Two Lacs) or more; otherwise than by an Account Payee Cheque or Account Payee Bank Draft drawn in favour of "CESC Limited"; or by use of Electronic Clearing System through a Bank Account.